Frequently Asked Questions

 

Is your store open to the public?

– Yes, absolutely!  We offer top-quality, salon products as well as stylist’s services, all in one place!

 

What is your return policy?

– Due to the nature of the products we offer, we are not able to accept returns for other than unused and unopened product.  Our policy is to offer refund or exchange for items purchased within 15 days with receipt.  Items under manufacturer’s warranty must be returned to the manufacturer.

 

Are your products genuine?

– Yes, we buy directly from the manufacturer/distributor for all our products, never from a third-party vendor.  Our products are genuine salon products!

 

Where are you located?

– We are at 9005 Garland Road, on the west side between Casa Linda Plaza and the Dallas Arboretum.  We are located in the White Rock Shopping Center, at the south end near Barbec’s Restaurant.